I’ve lived and worked as a real estate professional in Burnley for my entire life. I’ve seen everything from basic property sales to complicated legal issues involving solicitors. Sometimes, people who need help with a property purchase or sale might experience problems with their solicitor’s services. This can be scary, especially if the legal issue is significant. But don’t worry, I’m here to help you navigate this complex situation. Dealing with solicitor complaints might seem hard, but with the right information and actions, you’ll be able to manage it successfully.
Understanding the real estate market can be tricky, especially when you think your lawyer has done you wrong. The first step in dealing with complaints against a solicitor is talking to them about it. This might seem uncomfortable, but many issues come from miscommunications that can be cleared up early on. Just remember to be clear, calm, and professional. As part of their job, the solicitor should work to resolve your concerns.
But if talking to the solicitor doesn’t fix the problem, or if the issue is very serious, it might be a good idea to formally complain. Most law offices have an official process for handling complaints. This usually means putting your concerns in a letter to the office’s Complaints Manager. Make sure to be specific, concise, and provide documentation or evidence if you can. Your complaint will stay confidential.
If you still don’t have a resolution or if eight weeks has passed since your complaint, you can take it to the Legal Ombudsman. This is an independent group that helps solve disputes about legal service providers, including solicitors. A complaint to the Legal Ombudsman is typically done within six months of receiving a final response from your solicitor about your complaint.
Always remember to write out your complaints and keep a copy for your records. If your complaint gets more serious, such as accusing the solicitor of dishonesty or misconduct, it could need to be directed to the Solicitors Regulation Authority (SRA). The SRA works to regulate solicitors and make sure that they’re providing legal services properly.
It’s important to stay patient and persistent through the complaint process. It might be long and frustrating, but these procedures are in place to protect you and ensure lawyers are held to the highest professional standards.
As a longtime expert in the Burnley real estate business, I know how upsetting it can be to feel like your solicitor hasn’t done their job right. Just remember that there are established ways to address your complaints. This guide, “Complaints Against a Solicitor In Burnley – How to Take Action”, was designed to help explain these processes. We urge you to communicate your concerns, stand up for your rights, and use these protective measures that exist for your benefit. This guide can be your lighthouse, helping you steer clear of the rocky shores that can come with these procedures.